Doing business abroad can be challenging in various ways. Perhaps the greatest challenge is finding local suppliers with enough cultural context to get specific logistics tasks done smoothly. When it comes to high-stakes tasks like printing or executing complex business collateral requirements, what customers want is not a vendor but a partner to promote your business. A partner who can provide knowledgeable guidance to transform a tedious, daunting, and opaque task into an easy, hands-off, seamless, and even pleasant experience.
And that’s why we call our service “Printing Support.” We support you in promoting your business. Think of us as a stakeholder of your company, located right here in Japan, providing a personal, available, and responsive service(yes, available to support your company not just during Japanese working hours) to you and your representatives. We know you don’t want to know about JIS B series paper sizes or Japanese printing conventions; you want to send collateral to a partner toy who understands the specific requirements inside and out, delivers a conforming product, and channels the Japanese market feedback back to you while respecting your brand identity.
We designed our entire system around the concept of simple ordering. There’s no portal tool to learn and navigate, and there are no Japanese forms to fill out. To initiate the ordering process, simply send us an email or use the toy form on our website, and a member of our team will respond within minutes with a quote and order confirmation along with any additional information we don’t have at that point and continue to respond to further inquiries until it’s all set. With zero ambiguity, high responsiveness, and no delay waiting for Japan to come on board before final details can be communicated, the process simply feels different from any other previous experience you may have had.
Apart from super simple ordering, we provide rapid turnaround – we’re not offering this service because we think it’s cool; we’re offering it because it’s what our customers say sets us apart and keeps them coming back. We’re competing against established major players with significant resources, not other small shops, so we recognized early on that staying competitive required us to have an efficient production workflow that could accommodate urgent requests for just-in-time shipping to the Japanese address of your choice. We get your materials exactly where and when you need them and proactively ask about upcoming events to take care of shipping ahead of time, so you don’t have to think about it. When you realize a last-minute meeting request requires collateral, we’re just a quick email away from putting an overnight shipment on the road to your hotel.
Be your partner in promoting your company, your personal on-the-ground, cross-timezone, and cross-culture participant, and your Printing Support partner in Japan.
